Professional services·Law · accounting · advisory · boutique firms
Every call, every email, every matter is chargeable time — and a slice of it evaporates between the work and the write-up, because logging it is a second job nobody has time for.
01Sound familiar?
None of it is a software problem yet. It's a Tuesday. We start by naming it exactly — then we build the thing that ends it.
Time gets reconstructed on Friday from memory, and memory undercharges.
A call ends and the file note, the units and the follow-up are three separate afterthoughts.
Work-in-progress is a number you find out at month-end, not one you watch.
The invoice is always a little smaller than the work that earned it.
02The shape it takes
A working sketch of what a Sit-Down produces for professional services — built to show the shape, not a product we've sold. Every button works.
Discussed warranty cap. Agreed to revise s.7.3 by Friday. Opposing counsel flagged indemnity carve-out for IP claims.
Hugh and Eleanor run a four-lawyer commercial firm in North Sydney
03How it goes
·A Sit-Down, start to finish
A 24-minute call on an acquisition, a warranty clause to revise by Friday, a follow-up to send. Come month-end, the call was on the invoice as 0.2 units from memory — and it should have been 0.4, with the email nobody had queued.
Sit down with us. You'll leave with a sealed one-page brief and a working direction you can see. The deposit is refundable.
Not on the list? The Sit-Down fits any operator — the trade just changes the screen.