Counterpoint
Retail · boutique & homewaresNadia runs a two-location homewares boutique on the North Shore
Retail & boutique·Boutiques · homewares · specialty · multi-store
You sold the last one online —
it was already gone off the floor.
Two shops, one guess at what's in stock. The counter does the sale, the website does its own thing, and the click-and-collect out back only gets found when the customer asks for it.
Boutique retailHomewares & lifestyleSpecialty & giftMulti-store
01Sound familiar?
The week you know.
None of it is a software problem yet. It's a Tuesday. We start by naming it exactly — then we build the thing that ends it.
- 01
You oversold online because the floor and the website count stock separately.
- 02
Which shop has the last one is a phone call, not a screen.
- 03
Click-and-collect lives on a sticky note until someone walks in for it.
- 04
Reorders happen when you notice a gap, not before it costs a sale.
02The shape it takes
One screen that just does it.
A working sketch of what a Sit-Down produces for retail & boutique — built to show the shape, not a product we've sold. Every button works.
03How it goes
·A Sit-Down, start to finish
Nadia — a two-location homewares boutique, North Shore
A vase sold online on Sunday that had already left the Lindfield floor on Saturday. She refunded, apologised, and spent Monday reconciling two stock counts that had never agreed in the first place.
Yours, calibrated.
Sit down with us. You'll leave with a sealed one-page brief and a working direction you can see. The deposit is refundable.
Not on the list? The Sit-Down fits any operator — the trade just changes the screen.